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NEWSFLASH May 8, 2023: The US CDC and WHO are formally declaring the end of the COVID-19 public health emergency. Travel insurance companies are giving advance notice that future COVID-19 related claims may be affected. We are carefully monitoring the situation closely and will notify you of any changes.

Health + Safety Protocols

Providing a safe and comfortable trip is our top priority. We include medical insurance on our tours to give you a safety net in an extreme medical emergency. We also take measures to keep everyone safe from COVID-19, but the elimination of risk cannot be guaranteed. 

We will handle all arrangements for you in the rare chance of contracting COVID-19 on tour, but you or your insurer will be responsible for costs. It’s a good idea to check your credit card terms or personal insurer to see if unexpected trip cancellations or disruptions are covered. If not, please see our Comprehensive Protection Plan for options.

The following information outlines our COVID-19 Prevention Protocols on tour:

  1. All participants must have at least two doses of vaccines and meet requirements for the destination.
  2. Please follow basic CDC guidelines. Cover coughs and sneezes with your arm or mask.
  3. Masking will be strictly enforced on trains, busses, and other enclosed spaces.
  4. On tour self-testing:
    1. Guides – From April 18, we will test every 2 days and announce results in group chat each morning before meeting travelers.
    2. Guests – Daily reporting not required. However, in the event of special circumstances or if a guest is observed to have symptoms, our guide will reserve the right to request immediate testing in order to protect the health of the entire group, and guests shall not refuse. If a guest refuses, we reserve the right to ask them to leave the tour. Thanks for your understanding!

If a traveler tests positive on tour:

  1. With consideration for the safety and health of all VIP guests and staff members on tour, our team will discuss options for leaving the tour or separate travel with guests who have been infected and those who have shared a room with them. Other guests will continue the tour with self-monitoring and preventative measures.  In the event of a positive case, standard protocols will be implemented accordingly.
  2. Expenses incurred from leaving the tour or separate travel will be borne by the VIP guests themselves, including extra accommodations, COVID testing, recovery certificates, transportation, and return flights. If travel insurance is in place, claims can be made based on the coverage of the policy. Please note expenses arising from a separate travel option will need to be paid by the guests; there are currently no insurance companies which cover such costs.

From Jan 1 2024, Vaccination requirements will be based on the regulations per country. Supera will no longer require vaccinations, but other elements of Prevention Protocols will remain unchanged. This policy may be adjusted based on further assessment of global conditions.

(Updated 5/12/2023. Supera evaluates changing global travel conditions regularly. We reserve the right to adjust these temporary prot

 

Travel Safely

Providing you with hassle-free travel is one of our top priorities. All Supera tours packages include the Medical Protection Plan to cover you in the event of a medical emergency during your trip. During the special post-epidemic period, it is strongly recommended that you consider purchasing the Supera tours Comprehensive Protection Plan.

Medical Protection Plan
(by Supera Tours)
Coverages Maximum Benefit Limits
Emergency Medical $50,000 (Secondary)
Emergency Evacuation $250,000 

Emergency Medical Expense
Provides reimbursement for medical expenses if you require emergency treatment for a sickness or injury while on your trip.

Emergency Evacuation
In the event of a sickness or injury during your trip, this benefit provides emergency transportation from the hospital you are first taken to the nearest hospital where appropriate medical treatment can be obtained. 

Comprehensive Protection Plan
(Extra charge)

Coverages * Maximum Benefit Limits
Trip Cancellation 100% of trip cost (max $30,000)
Trip Interruption 150% of trip cost (max $45,000)
Travel Delay $2,000 (max $200/day)
Missed Connection $1,000 
Emergency Medical $50,000 (Additional coverage)
Emergency Evacuation $500,000 (Additional coverage)

* For a complete listing of the benefits. limits, terms and conditions on the Comprehensive Protection Plan, please review your State specific Certificate/Policy of insurance during enrollment. 

The plans are  underwritten by Nationwide Mutual Insurance Company and its affiliated companies including Nationwide Life Insurance Company, Columbus, Ohio.  There are certain restrictions, exclusions and limitations that apply to all services and coverages. Plan benefits, limits and provisions may vary by state. NSM-0216AO (8/22)

 
Plan Costs - Without CFAR (Cancel for Any Reason) Benefit
  Passenger Age Bands
Trip Cost (US$) 0-39 40-59 60-69 70-74 75-79 80+
       $0-$2,500 $66 $82 $106 $153 $190 $290
$2,501-$5,000 $135 $178 $238 $358 $452 $683
$5,001-$7,500 $244 $330 $451 $691 $880 $1,332
  $7,501-$10,000 $360 $490 $670 $1,026 $1,309 $1,969
$10,001-$15,000 $526 $721 $992 $1,532 $1,965 $2,967
$15,001-$20,000 $742 $1,021 $1,410 $2,188 $2,811 $4,240
$20,001-$30,000 $1,071 $1,479 $2,049 $3,188 $4,102 $6,182

Summary

Trip Cancellation
Provides reimbursement up to the maximum benefit shown on the confirmation, for the cost of your non-refundable tour fee, and airline ticket if you cancel the trip for a covered reason*. Covid-19 is covered as any other sickness.

Trip Interruption
We will reimburse you, up to the maximum benefit shown on the confirmation of coverage if you or your traveling companion booked to travel with you, are prevented from continuing or resuming your trip due to covered reason*. Covid-19 is covered as any other sickness.

Trip Delay
Provides reimbursement up to the Plan maximum for covered additional expenses, if you are delayed for 6 or more hours, while in route to or from your trip due to a defined hazard such as delay of Common Carrier, traffic accident, weather, lost or stolen passports, travel documents or money, Quarantine, hijacking, unannounced Strike, natural disaster, civil commotion or riot.

Missed Connection
Provides reimbursement up to the Maximum Benefit shown on the Confirmation of Coverage, if you miss your cruise or tour departure, scheduled during your trip, that results from cancellation or delay, for three (3) or more hours, of all regularly scheduled airline flights due to Inclement Weather. Coverage is secondary to any compensation provided by a Common Carrier.

Emergency Medical
Provides reimbursement for emergency medical treatment if sickness or injury occurs while traveling.

Emergency Evacuation 
In the event of a sickness or injury during your trip, this benefit provides emergency transportation from the hospital you are first taken to the nearest hospital where approporiate medical treatment can be obtained.

* Refer to the Certificate of Insurance for a list of covered reasons.